Privacy Policy

Cancellation policy

If your booking with in external platform (Hostelworld, Booking.com of Airbnb) please contact them. All other reservations can be cancelled free of charge up to 1 month before the day of arrival Except the non-refundable booking, you get no money back.  In case of cancellation after 1 month  before the day of arrival, or in case of no-show, 100% of the reserved amount for the first night will be charged to your credit card as cancellation fee.

Group Cancelation

If a reservation for the hostel made for a Group then the following applies to the Cancellation of this reservation.

a) In case of Cancellation more than 2 months before the time when the first Catering Service should be provided under the terms of the Catering Agreement, hereinafter called “the Commencement Date”, the Customer is not obliged to make any payment to the Hostel Establishment.

b) In case of Cancellation more than 1 months before the Commencement Date, the Customer is obliged to pay 0% of the Reservation Value to the Hostel Establishment.

c) In case of Cancellation more than 21 days before the Commencement Date, the Customer is obliged to pay 25% of the Reservation Value to the Hostel Establishment.

d) In case of Cancellation more than 14 days before the Commencement Date, the Customer is obliged to pay 50% of the Reservation Value to the Hostel Establishment.

e) In case of Cancellation more than 7 days before the Commencement Date, the Customer is obliged to pay 75% of the Reservation Value to the Hostel Establishment.

f) In case of Cancellation 7 days or less before the Commencement Date, the Customer is obliged to pay 100% of the Reservation Value to the Hostel Establishment.

If you need to cancel your reservation, please follow the instructions provided in the confirmation email you receive after you have made your booking.