House rules

House rules

    • Check in after 14:00
    • Checkout time is 11:30
    • If you want extend your stay, please do it before 11:30
    • After your payment, you will get a wristband, which you have to wear at all times
    • Kitchen is free to use between 09:00 – 23:00. Please clean after use and do not leave food in pots and pans.
    • Label your food, with your name and the date of departure. Unlabeled food will be thrown away without warning
    • You may bring your own beer or wine but strong alcohol is prohibited.
    • It is strictly prohibited to smoke, use drugs or even roll a joint in the hostel
    • It is prohibited to eat and drink in the dorms.
    • We offer free lockers. You can use your own padlock or buy one from the reception desk.
    • Hostel de Mafkees in not responsible for loss or theft
    • We have a policy of 7 nights maximum stay
    • The hostel is only for students and international backpackers
    • You may bring you own sleeping bag or you rent our beddings for €5 per stay.

We regard your privacy and security as important and the personal information we collect from you to offer you professional service is kept safe and secure. Only with your prior consent, we can disclose this information to third parties in order to complete your booking and provide you with the services you have requested.

Cancellation policy

If a reservation for the hostel made for a Group then the following applies to the Cancellation of this reservation.

a) In case of Cancellation more than 2 months before the time when the first Catering Service should be provided under the terms of the Catering Agreement, hereinafter called “the Commencement Date”, the Customer is not obliged to make any payment to the Hostel Establishment.

b) In case of Cancellation more than 1 months before the Commencement Date, the Customer is obliged to pay 0% of the Reservation Value to the Hostel Establishment.

c) In case of Cancellation more than 21 days before the Commencement Date, the Customer is obliged to pay 25% of the Reservation Value to the Hostel Establishment.

d) In case of Cancellation more than 14 days before the Commencement Date, the Customer is obliged to pay 50% of the Reservation Value to the Hostel Establishment.

e) In case of Cancellation more than 7 days before the Commencement Date, the Customer is obliged to pay 75% of the Reservation Value to the Hostel Establishment.

f) In case of Cancellation 7 days or less before the Commencement Date, the Customer is obliged to pay 100% of the Reservation Value to the Hostel Establishment.

If you need to cancel your reservation, please follow the instructions provided in the confirmation email you receive after you have made your booking.

Enjoy your stay with us! Questions or suggestions? Let us know!